Direct answer · reviewed July 23, 2026
Where should human review sit in a small-business AI workflow?
Put an active human approval before an AI output is sent, published, paid, used to change access, recorded as a decision, or allowed to affect a customer, employee, or public claim.
Key points
- The reviewer needs the source and draft together.
- The reviewer has authority to reject, rewrite, or stop the workflow.
- Approval is explicit rather than assumed.
- Unusual and high-consequence cases return to a person.
Limits and exceptions
- A click is not meaningful oversight when the reviewer lacks evidence, time, training, or authority.
- Human review cannot cure a prohibited input or invalid purpose.